Personal Assistance
We´re here to help you book parties, activities and events. Let us organize everything from start to finish.
Included
Housekeeping
Our trustworthy staff is trained on appropiate hotel housekeeping and will provide a shining standard of cleanliness.
Included
Waiter
Our service staff will help you with everything you need during your stay. We do it for you!
Included
Cook Service
If you prefer not to cook during your holidays, you can hire our Cook service. Breakfast, lunch and dinner! our cooks will be ready to spoil you with a delightful experience.

MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE
USD $112 Daily
Shuttle Services
We provide airport pick-ups, transportation to and from your excursions, Let us know about your flight info and we will be there for you at the airport.
MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE
Chetumal airport to MQB (and back) USD $320
MQB to Bacalar's downtown (and back) 6 hours of service USD $180
MQB to Mahahual (and back) 6 hours of service USD $180
Tours

Sailing Trip
North Lagoon
Get to know the north side of the lagoon on an exclusive trip, where you will be able to admire the vastness of the lagoon and the nature mysticism, you will hear the birds and monkeys, feel the air and the breeze of the crystal clear water, sail the ship and take it through air and water. Enjoying the lagoon on a sailboat is magical, you have to experience it!
MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE
Price USD $150
Includes: Sailboat for 7 persons, Captain and Sailor.
Duration: 4 hours.
Languages: English and Spanish

Pontoon Trip
North Lagoon
Enjoy our beautiful lagoon in our fast boat, get to know the north side in an exclusive and private trip, where you will see the immensity of the lagoon and the mysticism of nature, you will hear the birds and the monkeys, you will feel the wind and the breeze of the crystal clear water . Discover this paradise on our pontoon, it is a unique experience.
MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE
Price USD $250
Includes: Pontoon for 14 persons, Captain and Sailor.
Duration: 4 hours.
Languages: English and Spanish

Super Mable
South Lagoon
Go through the colors of our beautiful Lagoon riding this fun and exciting inflatable.
NOTE: Additional service in ponton trip.
MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE
Price USD $50
Includes: Super Mable inflatable, pull accessories, assemble and disassemble.
Duration: The entire trip in Ponton.
Spa Treatments
Relax and let our specialists pamper you, they will make your stay as pleasant, purifying and revitalizing as possible. Close your eyes, relax and enjoy!
MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE


Golden Massage
Price per person: USD $80
Includes: Relaxing or Decontracting -Tension relieving massage, facial cleansing, mask, facial massage.
Duration: 100 minutes.


Relaxing massage
Price per person: USD $65
Duration: 60 minutes.


Decontracting - Tension relieving massage
Price per person: USD $71
Duration: 60 minutes.


Hot Stone massage
Price per person: USD $77
Includes: Relaxing or Decontracting -Tension relieving massage, plus hot stones application.
Duration: 80 minutes.


Lymphatic drainage massage
Price per person: USD $68
Duration: 60 minutes.


Reflexology Massage
Price per person: USD $50
Duration: 30 minutes.


Back massage using essentials oils
Price per person: USD $55
Duration: 60 minutes.


Facial cleansing
Price per person: USD $55
Includes: Facial cleansing, mask, facial massage.
Duration: 50 minutes.


Hairstyle and make-up
Price per person: USD $86


Manicure
Price per person: USD $40


Pedicure
Price per person: USD $40
Extra Amenities

Trampoline
Enjoy our lagoon all day long on this water trampoline where kids and adults will have the best time.
MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE
Cost per whole stay USD $50
Include: Water Trampoline, assembled and disassemble, anchorage.

Slide
Slide with your loved ones from the pier of your house to the turquoise water of our beautiful lagoon!.
MAKE A RESERVATION FOR ANY OF THESE SERVICES WITH YOUR CONCIERGE
Cost per whole stay USD $50
Include: Inflatable slide, assembled and disassemble

Kayaks
Explore our beautiful lagoon and enjoy its splendor on kayak. Contemplate our unique sunrises and sunsets surrounded by nature and merge with it.
Included
Duration: Whole stay.

Paddle Boards
Are you adventurous? Or you rather meditate in the middle of nowhere? Our paddle boards are at your service for you to experience the magic from your own favorite perspective.
Included
Duration: Whole stay.
Games

Boards games
Do you like board games? Have fun with the whole family with our variety of games.
NOTE: Games are subject to availability and you can only choose one per day.
Included

Video games
Do you consider yourself a Gamer? Challenge you skills with our Xbox gaming options.
NOTE: Games are subject to availability and you can only choose one per day.
Included



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